Full first burn
Let the melted wax reach the edge of the vessel before you put it out. This sets the melt memory and prevents tunnelling for the life of the candle.
Care guide
Burn it right and it lasts longer.
A hand-poured candle rewards a little attention. Five minutes of reading here is the difference between forty-five good hours and a tunnelled candle with wax stuck to the sides.
If you read one thing
The first burn sets the memory
Soy wax remembers the size of its first melt pool. If you blow the candle out before the melted wax reaches the edge of the vessel, it will keep burning to that same narrow width every time after — leaving a tunnel down the middle and a wall of wax you paid for and will never use.
So the first time you light it, give it two to three hours — long enough for the pool to reach the glass all the way around. Every burn after that is easier.
Every time you light it
Four steps, start to finish
The whole method, in the order you'll need it.
Trim the wick
Trim before every single lighting, once the wax has cooled and hardened. A long wick makes a tall, unstable flame that smokes, sooties the glass, and burns through your candle faster.
Cap the session
Put it out after four hours, let it cool completely, then relight if you want more. Longer sessions overheat the vessel, dull the fragrance, and shorten the wick's useful life.
Know when to stop
Retire the candle when about half an inch of wax is left. Burning past that puts too much heat into the base of the glass. Wash the vessel out and keep it — it makes a good brush pot.
By format
Each one has its own rules
Candles, melts, sprays and diffusers all behave differently. Here's what each needs.
Candles
8 oz vessel & 2 oz tin- Burn on a stable, heat-resistant surface away from drafts, vents, fans, and open windows. Moving air is the main cause of soot and uneven burning.
- Keep at least six inches between two burning candles, or they'll heat each other and burn too fast.
- Use a snuffer or the lid rather than blowing it out — less smoke, and it stops hot wax spattering.
- Let the tin cool completely before handling. A 2 oz tin runs hotter to the touch than a glass vessel and burns through in 13–15 hours.
- Never move a lit candle or one with a liquid wax pool.
Wax Melts
6 cubes · 2.5 oz clamshell- Start with one cube. Add a second only if you're scenting a large or open-plan room — more wax doesn't multiply the throw.
- Use a purpose-built warmer, electric or tealight. Never put melts on a stovetop, radiator, or any direct heat source.
- Wax doesn't evaporate — fragrance does. When the scent fades after roughly 8–10 hours, the wax is spent even though it looks fine. Replace it.
- To change wax, turn the warmer off and let it harden, then pop the disc out with a gentle twist. Wiping hot wax just smears it.
- Never add water to the dish, and never leave a warmer running unattended.
Room & Body Spray
4 oz · skin-safe mist- Shake gently before each use. Fragrance oil and base naturally separate between uses.
- Hold about eight inches away and mist into the air rather than at a surface — it disperses better and won't leave spotting.
- Test fabrics first on a hidden corner. Silk, velvet and untreated leather can mark.
- Store out of direct sunlight. UV degrades fragrance oil and will dull the scent over a few months.
- Never spray near an open flame, into eyes, or onto a lit candle.
Car Diffusers
Hanging · 30+ days- Hang it upright and let it settle for a few hours before driving, so the wooden cap can draw the oil up gradually.
- Keep it clear of the driver's view and away from controls, airbags, and anything that swings into the windscreen.
- Protect your interior. Fragrance oil can mark dashboards, vinyl, and leather. Wipe any spill immediately.
- To dial the strength down, loosen the cap less. Parking in direct sun will make it throw much harder for a day or two.
- Don't leave it lying on a seat — upright is the only safe orientation.
Troubleshooting
Six things that worry people
Most of these are normal, and the rest have a simple fix.
Wax left on the sides
WhyThe first burn was cut short, so the melt pool never reached the glass and the candle keeps repeating that width.
FixWrap foil loosely around the top, leaving the centre open, and burn for two hours. The reflected heat melts the ring back down. Then always burn to a full pool.
Black soot on the glass
WhyAlmost always an untrimmed wick or a draft. A flame that flickers is a flame that's producing carbon.
FixPut it out, let it cool, trim to a quarter inch, and wipe the glass with a dry paper towel. Move it away from vents and doorways.
The scent seems weak
WhyUsually the room, not the candle. Large, open, or drafty spaces disperse fragrance quickly — and your nose adapts to a scent within about twenty minutes of exposure.
FixClose the doors, let a full melt pool form, and step out of the room for a few minutes. An 8 oz candle is sized for a normal bedroom or living room, not a whole floor.
A mushroom on the wick
WhyCarbon collecting at the tip. It's normal, especially in a heavily fragranced candle, but it makes the flame larger and smokier.
FixNothing to worry about — just pinch or trim it off before each lighting, once the candle is cool.
Wax pulled away from the glass
WhyCalled wet spots. Natural wax contracts as it cools, and a change in room temperature makes it separate from the vessel wall in patches.
FixPurely cosmetic — it has no effect on burn or scent, and it often disappears after the next burn. Not a defect.
A white, frosted look
WhyFrosting: tiny natural crystals forming on the surface of soy wax. It's a sign the wax is natural rather than heavily additive-loaded.
FixNone needed. It doesn't affect performance, scent throw, or burn time in any way.
Safety, in short
A burning candle is an open flame. These are the non-negotiables.
- Never leave a burning candle unattended.
- Keep away from children and pets at all times.
- Keep away from curtains, bedding, paper, and anything else that can catch.
- Burn on a stable, heat-resistant surface.
- Don't burn a cracked, chipped, or damaged vessel.
- Keep the wax pool clear of wick trimmings and matches.
- Extinguish before leaving a room or going to sleep.
- Discontinue use if you notice any skin or breathing irritation.
Ready for the next one
Time for a refill?
Both house scents are made in candles, wax melts, room & body sprays, and car diffusers — so you can keep the one you love going in every room.
Shop the collectionHand-poured candles, wax melts, room & body sprays, and car diffusers. Two house scents, made in small batches.
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